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Amelia

New York, NY, United States Software & Cloud Services Acquired

Amelia is an enterprise conversational AI platform that enables businesses to build, deploy, and optimize intelligent virtual agents powered by generative AI and cognitive AI. The platform automates complex workflows across customer service, employee services, IT service desk, HR, finance, and AIOps, delivering natural, human-like conversations at scale. Amelia serves hundreds of global enterprises across industries including banking, insurance, healthcare, telecommunications, retail, and hospitality.

Acquired

Amelia has been acquired

Acquired by SoundHound AI August 6, 2024 $80M

This company is no longer available on our private secondary market.

Overview

Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Founded

1998

Employees

400–550

Total Funding

$175M

2 rounds

Funding

Total raised $175M across 2 rounds

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Last updated 06-25-2026

Latest Round

Type

Debt Financing

Date

April 5, 2023

Amount

Valuation

DateRoundAmount RaisedValuationLead Investors
April 5, 2023 Debt Financing
March 7, 2023 Series D / Private Equity $175M BuildGroup

Prominent Investors

Monroe Capital Build Group

Leadership

Competitors

Competitor list is illustrative and may be incomplete, stale, or erroneous.

  • Kore.ai

    Conversational AI platform enabling enterprises to deploy advanced AI agents across customer service, employee support, and process workflows with model-agnostic LLM flexibility.

  • RASA

    Open-source and enterprise conversational AI platform emphasizing customization and control over AI systems with comprehensive development support.

  • Cognigy

    Conversational AI platform with an intuitive conversation-designer GUI focused on ease of use and powerful conversation design capabilities.

  • Yellow.ai

    Enterprise conversational AI platform for customer service automation and engagement.

  • Oracle Digital Assistant

    Enterprise conversational AI platform from Oracle for customer and employee interactions.

  • Microsoft Copilot Studio

    Microsoft's enterprise conversational AI platform for building AI agents and automation workflows.

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Data collected with AI, which can make mistakes. Please double-check this information.