Cogito is an emotion and conversation AI platform that provides real-time coaching and guidance to contact center agents. The technology analyzes over 200 acoustic and lexical signals from customer interactions to score conversations, deliver live agent assistance, and enable data-driven coaching. Cogito's solutions support enterprise sales, service, claims, and customer care teams.
Cogito has been acquired
This company is no longer available on our private secondary market.
Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Founded
2007
Employees
201–500
Total Funding
$85M
4 rounds
Total raised $85M across 4 rounds
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Last updated 06-25-2026
Latest Round
Type
Growth round
Date
November 2020
Amount
$25M
Valuation
—
Lead Investors
| Date | Round | Amount Raised | Valuation | Lead Investors |
|---|---|---|---|---|
| November 2020 | Growth round | $25M | — | Goldman Sachs Growth Equity |
| September 5, 2019 | Series C Extension | $8M | — | Battery Ventures, Hearst Ventures |
| July 2019 | Series C | $37M | — | Goldman Sachs Growth Equity |
Competitor list is illustrative and may be incomplete, stale, or erroneous.
Verint
Parent company following Cogito's acquisition. Provides customer experience (CX) automation and workforce optimization software.
Calabrio
Contact center software provider offering workforce management and quality monitoring solutions.
NICE
Cloud-based software platform for customer engagement centers with speech analytics and workforce management.
Genesys
Cloud contact center software and workforce management platform.
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