Freshworks

San Mateo, California, United States Software Public

Freshworks is a publicly traded (NASDAQ: FRSH) SaaS company providing AI-powered customer service, IT service management, and CRM software, anchored by Freshdesk and Freshservice. It serves businesses worldwide from SMBs to enterprises, with its Freddy AI assistant handling over half of customer queries. Founded in 2010 in Chennai, India, it relocated its headquarters to San Mateo, California.

Public Company

Freshworks is publicly traded

IPO'd on September 22, 2021

FRSH NASDAQ

This company is no longer available on our private secondary market. Shares can be traded publicly under FRSH.

Overview

Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Founded

2010

Employees

5,000–6,000

Total Funding

$399M

8 rounds

Last Private Valuation

$3.5B

November 2019

Funding

Total raised $399M across 8 rounds

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Last updated 06-11-2026

Latest Round

Type

Series H

Date

November 2019

Amount

$150M

Valuation

$3.5B

Lead Investors

Sequoia CapitalCapitalGAccel
DateRoundAmount RaisedValuationLead Investors
November 2019 Series H $150M $3.5B Sequoia Capital, CapitalG, Accel
July 2018 Series G $100M $1.5B Sequoia Capital, Accel Partners
November 2016 Series F $55M $0.75B Sequoia Capital India

Funding by Round

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Valuation Trajectory

Valuation indexed to 1.0× at the selected entry round. Valuation marks are estimates and may contain errors. Hover each dot to compare.

If you invested at:
1x 2x 5x 2017 2018 2019 Freshworks

Entry · Series F

$0.8B

Nov 2016

Freshworks today

$3.5B

Nov 2019 · latest mark

Freshworks multiple

4.7x

valuation uplift since first round

Y-axis is logarithmic. Hollow dots = estimated valuations. Does not represent realized investor returns.

Leadership

  • Dennis Woodside

    Chief Executive Officer and President

    LinkedIn
  • Girish Mathrubootham

    Founder and Executive Chairman

  • Tyler Sloat

    Chief Operating and Financial Officer

Competitors

Competitor list is illustrative and may be incomplete, stale, or erroneous.

  • Zendesk

    Customer service and engagement platform providing omnichannel support with AI-powered automation. Direct competitor in CX software.

  • ServiceNow

    Enterprise cloud platform for IT service management, HR, and business operations. Competitor in ITSM space.

  • Salesforce Service Cloud

    Comprehensive cloud-based customer service platform with CRM integration. Competitor in CX and service management.

  • Jira Service Management

    ITSM platform from Atlassian with native integration to Jira Software. Competitor in IT service management.

  • Ivanti

    IT service management and IT asset management solutions. Competitor in ITSM space.

  • SolarWinds

    IT operations and management software suite. Competitor in ITOM and service management.

Freshworks Investment FAQ

Freshworks FAQ

Yes, Freshworks is publicly traded under the ticker symbol FRSH on the NASDAQ. The company went public in September 22, 2021.

Freshworks trades under the ticker symbol FRSH on the NASDAQ. It began trading in September 22, 2021.

Freshworks (FRSH on the NASDAQ) shares can be purchased through any standard brokerage account — including Fidelity, Charles Schwab, TD Ameritrade, and online platforms like Robinhood or E*TRADE. Search for the ticker FRSH to place an order.

Freshworks went public in September 22, 2021 via ipo, with an offering valuation of approximately $3.5B. Freshworks completed its IPO on September 22, 2021, listing on NASDAQ under ticker symbol FRSH at $36 per share, becoming the first Indian SaaS company to go public on a US exchange. The company raised approximately $1.128 billion in gross proceeds.

Freshworks raised $399M across 8 disclosed funding rounds prior to its public listing.

Freshworks was founded by Girish Mathrubootham in 2010.

Freshworks is headquartered in San Mateo, California, United States.

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Data collected with AI, which can make mistakes. Please double-check this information.