Freshworks is a publicly traded (NASDAQ: FRSH) SaaS company providing AI-powered customer service, IT service management, and CRM software, anchored by Freshdesk and Freshservice. It serves businesses worldwide from SMBs to enterprises, with its Freddy AI assistant handling over half of customer queries. Founded in 2010 in Chennai, India, it relocated its headquarters to San Mateo, California.
Freshworks is publicly traded
IPO'd on September 22, 2021
This company is no longer available on our private secondary market. Shares can be traded publicly under FRSH.
Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Founded
2010
Employees
5,000–6,000
Total Funding
$399M
8 rounds
Last Private Valuation
$3.5B
November 2019
Total raised $399M across 8 rounds
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Last updated 06-11-2026
Latest Round
Type
Series H
Date
November 2019
Amount
$150M
Valuation
$3.5B
Lead Investors
| Date | Round | Amount Raised | Valuation | Lead Investors |
|---|---|---|---|---|
| November 2019 | Series H | $150M | $3.5B | Sequoia Capital, CapitalG, Accel |
| July 2018 | Series G | $100M | $1.5B | Sequoia Capital, Accel Partners |
| November 2016 | Series F | $55M | $0.75B | Sequoia Capital India |
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Valuation indexed to 1.0× at the selected entry round. Valuation marks are estimates and may contain errors. Hover each dot to compare.
Entry · Series F
$0.8B
Nov 2016
Freshworks today
$3.5B
Nov 2019 · latest mark
Freshworks multiple
4.7x
valuation uplift since first round
Y-axis is logarithmic. Hollow dots = estimated valuations. Does not represent realized investor returns.
Dennis Woodside
Chief Executive Officer and President
Girish Mathrubootham
Founder and Executive Chairman
Tyler Sloat
Chief Operating and Financial Officer
Competitor list is illustrative and may be incomplete, stale, or erroneous.
Zendesk
Customer service and engagement platform providing omnichannel support with AI-powered automation. Direct competitor in CX software.
ServiceNow
Enterprise cloud platform for IT service management, HR, and business operations. Competitor in ITSM space.
Salesforce Service Cloud
Comprehensive cloud-based customer service platform with CRM integration. Competitor in CX and service management.
Jira Service Management
ITSM platform from Atlassian with native integration to Jira Software. Competitor in IT service management.
Ivanti
IT service management and IT asset management solutions. Competitor in ITSM space.
SolarWinds
IT operations and management software suite. Competitor in ITOM and service management.
Yes, Freshworks is publicly traded under the ticker symbol FRSH on the NASDAQ. The company went public in September 22, 2021.
Freshworks trades under the ticker symbol FRSH on the NASDAQ. It began trading in September 22, 2021.
Freshworks (FRSH on the NASDAQ) shares can be purchased through any standard brokerage account — including Fidelity, Charles Schwab, TD Ameritrade, and online platforms like Robinhood or E*TRADE. Search for the ticker FRSH to place an order.
Freshworks went public in September 22, 2021 via ipo, with an offering valuation of approximately $3.5B. Freshworks completed its IPO on September 22, 2021, listing on NASDAQ under ticker symbol FRSH at $36 per share, becoming the first Indian SaaS company to go public on a US exchange. The company raised approximately $1.128 billion in gross proceeds.
Freshworks raised $399M across 8 disclosed funding rounds prior to its public listing.
Freshworks was founded by Girish Mathrubootham in 2010.
Freshworks is headquartered in San Mateo, California, United States.
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