Medallia

Tysons, Virginia, United States Software & Services Public

Medallia is a cloud-based experience management software platform that captures, analyzes, and acts on customer, employee, and product feedback across web, social, mobile, and contact center channels using AI-powered analytics and action workflows.

Public Company

Medallia is publicly traded

IPO'd on Jul 19, 2019

MDLA NYSE

This company is no longer available on our private secondary market. Shares can be traded publicly under MDLA.

Overview

Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Founded

2001

Employees

1,001–5,000

Total Funding

$325M

5 rounds

Last Private Valuation

$2.33B

Feb 28, 2019

Secondary Signals (Note: SetterVC does not verify the accuracy of these)

1 signal
Restructuring Recent $150M of new capital; outstanding debt significantly reduced; no transaction price disclosed 2026-08-03

Closed the lender-led recapitalization: ownership transferred from Thoma Bravo to a group led by Blackstone with Apollo and FS KKR, with $150M of new capital.

Balance-sheet reset complete; Thoma Bravo's 2021 equity is extinguished and the lender group now controls Medallia.

Funding

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Total raised $325M across 5 rounds

Last updated 09-28-2026

DateRoundAmount RaisedValuationLead Investors
Feb 28, 2019 Series F TechCrunch $70M $2.33B Sequoia Capital
Jul 21, 2015 Series E Press release $150M $1.25B Sequoia Capital
Aug 18, 2014 Series D $50M — Sequoia Capital

Valuation Trajectory

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

$100M $200M $500M $1B $2B 2014 2016 2018 Medallia

Entry · Series B

$103M

Sep 2012

Medallia today

$2.3B

Feb 2019 · latest mark

Medallia multiple

22.6x

valuation uplift since first round

Y-axis is logarithmic. Hollow dots = estimated valuations. Does not represent realized investor returns.

Leadership

  • Mark Bishof

    Chairman and Chief Executive Officer

  • Sid Banerjee

    Chief Strategy Officer

  • Bas Brukx

    Chief Financial Officer

  • Ram Ramachandran

    Chief Transformation Officer

  • Fabrice Martin

    Chief Product Officer

  • Robert Baca

    Chief Technology Officer

  • Jagrit Malhotra

    Chief Revenue Officer

  • Carrie Parker

    Chief Marketing Officer

  • Karl Knoll

    General Counsel

  • Craig Lyons

    Senior Vice President, Services

  • Tim Duranleau

    Senior Vice President, Market Development

  • Lourdes Caballero

    Senior Vice President, People & Culture

Competitors

Competitor list is illustrative and may be incomplete, stale, or erroneous.

  • Qualtrics

    AI-powered customer experience management and experience data analytics platform

  • InMoment

    Voice of customer and customer experience platform

  • Verint

    CX automation and customer engagement software

  • SurveySparrow

    Conversational survey platform for customer experience feedback

  • GetFeedback

    Salesforce-integrated customer, employee, and product experience platform

  • Delighted

    Customer feedback and NPS measurement platform

Medallia Investment FAQ

Medallia FAQ

Yes, Medallia is publicly traded under the ticker symbol MDLA on the NYSE. The company went public in Jul 19, 2019.

Medallia trades under the ticker symbol MDLA on the NYSE. It began trading in Jul 19, 2019.

Medallia (MDLA on the NYSE) shares can be purchased through any standard brokerage account — including Fidelity, Charles Schwab, TD Ameritrade, and online platforms like Robinhood or E*TRADE. Search for the ticker MDLA to place an order.

Medallia went public in Jul 19, 2019 via ipo, with an offering valuation of approximately $2.33B. Medallia has been privately held since Thoma Bravo's $6.4 billion all-cash take-private closed in October 2021. On 3 August 2026 the company completed a lender-led recapitalization that transferred ownership from Thoma Bravo to an investor group led by funds managed by Blackstone together with Apollo and FS KKR Capital Corp, significantly reduced its outstanding debt and brought in $150 million of new capital. No return to the public markets has been announced.

Medallia raised $325M across 5 disclosed funding rounds prior to its public listing.

Medallia is headquartered in Tysons, Virginia, United States.

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