Medallia is a cloud-based experience management software platform that captures, analyzes, and acts on customer, employee, and product feedback across web, social, mobile, and contact center channels using AI-powered analytics and action workflows.
Medallia is publicly traded
IPO'd on Jul 19, 2019
This company is no longer available on our private secondary market. Shares can be traded publicly under MDLA.
Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Founded
2001
Employees
1,001–5,000
Total Funding
$325M
5 rounds
Last Private Valuation
$2.33B
Feb 28, 2019
Closed the lender-led recapitalization: ownership transferred from Thoma Bravo to a group led by Blackstone with Apollo and FS KKR, with $150M of new capital.
Balance-sheet reset complete; Thoma Bravo's 2021 equity is extinguished and the lender group now controls Medallia.
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Total raised $325M across 5 rounds
Last updated 09-28-2026
| Date | Round | Amount Raised | Valuation | Lead Investors |
|---|---|---|---|---|
| Feb 28, 2019 | Series F TechCrunch | $70M | $2.33B | Sequoia Capital |
| Jul 21, 2015 | Series E Press release | $150M | $1.25B | Sequoia Capital |
| Aug 18, 2014 | Series D | $50M | — | Sequoia Capital |
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Entry · Series B
$103M
Sep 2012
Medallia today
$2.3B
Feb 2019 · latest mark
Medallia multiple
22.6x
valuation uplift since first round
Y-axis is logarithmic. Hollow dots = estimated valuations. Does not represent realized investor returns.
Mark Bishof
Chairman and Chief Executive Officer
Sid Banerjee
Chief Strategy Officer
Bas Brukx
Chief Financial Officer
Ram Ramachandran
Chief Transformation Officer
Fabrice Martin
Chief Product Officer
Robert Baca
Chief Technology Officer
Jagrit Malhotra
Chief Revenue Officer
Carrie Parker
Chief Marketing Officer
Karl Knoll
General Counsel
Craig Lyons
Senior Vice President, Services
Tim Duranleau
Senior Vice President, Market Development
Lourdes Caballero
Senior Vice President, People & Culture
Competitor list is illustrative and may be incomplete, stale, or erroneous.
Qualtrics
AI-powered customer experience management and experience data analytics platform
InMoment
Voice of customer and customer experience platform
Verint
CX automation and customer engagement software
SurveySparrow
Conversational survey platform for customer experience feedback
GetFeedback
Salesforce-integrated customer, employee, and product experience platform
Delighted
Customer feedback and NPS measurement platform
Yes, Medallia is publicly traded under the ticker symbol MDLA on the NYSE. The company went public in Jul 19, 2019.
Medallia trades under the ticker symbol MDLA on the NYSE. It began trading in Jul 19, 2019.
Medallia (MDLA on the NYSE) shares can be purchased through any standard brokerage account — including Fidelity, Charles Schwab, TD Ameritrade, and online platforms like Robinhood or E*TRADE. Search for the ticker MDLA to place an order.
Medallia went public in Jul 19, 2019 via ipo, with an offering valuation of approximately $2.33B. Medallia has been privately held since Thoma Bravo's $6.4 billion all-cash take-private closed in October 2021. On 3 August 2026 the company completed a lender-led recapitalization that transferred ownership from Thoma Bravo to an investor group led by funds managed by Blackstone together with Apollo and FS KKR Capital Corp, significantly reduced its outstanding debt and brought in $150 million of new capital. No return to the public markets has been announced.
Medallia raised $325M across 5 disclosed funding rounds prior to its public listing.
Medallia is headquartered in Tysons, Virginia, United States.
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