Sprinklr

New York, US Software Public

Sprinklr is an AI-native Unified Customer Experience Management (CXM) platform that enables organizations to manage customer interactions across channels and teams. The platform provides solutions spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management, helping 1,600+ enterprises—including 59% of the Fortune 100—deliver consistent customer experiences worldwide.

Public Company

Sprinklr is publicly traded

IPO'd on June 23, 2021

CXM NYSE

This company is no longer available on our private secondary market. Shares can be traded publicly under CXM.

Overview

Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Founded

2009

Employees

3,589

Total Funding

$408.5M

7 rounds

Last Private Valuation

$2.7B

September 9, 2020

Funding

Total raised $408.5M across 7 rounds

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Last updated 06-25-2026

Latest Round

Type

Series G

Date

September 9, 2020

Amount

$200M

Valuation

$2.7B

Lead Investors

Hellman & Friedman
DateRoundAmount RaisedValuationLead Investors
September 9, 2020 Series G $200M $2.7B Hellman & Friedman
July 20, 2016 Series F $105M Temasek
March 2015 Series E $46M $1.17B Not disclosed

Funding by Round

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Valuation Trajectory

Valuation indexed to 1.0× at the selected entry round. Valuation marks are estimates and may contain errors. Hover each dot to compare.

If you invested at:
1x 2x 5x 2016 2018 2020 Sprinklr

Entry · Series D

$0.5B

Apr 2014

Sprinklr today

$2.7B

Sep 2020 · latest mark

Sprinklr multiple

5.4x

valuation uplift since first round

Y-axis is logarithmic. Hollow dots = estimated valuations. Does not represent realized investor returns.

Leadership

  • Ragy Thomas

    Founder and Chairman of the Board

    LinkedIn
  • Rory Read

    President and Chief Executive Officer

    LinkedIn
  • Trac Pham

    Chief Operating Officer

  • Manish Sarin

    Chief Financial Officer

Competitors

Competitor list is illustrative and may be incomplete, stale, or erroneous.

  • Zendesk

    Leading customer service software with strong ticketing system, omnichannel support (messaging, live chat, social, voice), and integrations.

  • Salesforce Service Cloud

    Comprehensive service solution tightly integrated with Salesforce CRM ecosystem, offering extensive third-party app integrations.

  • Twilio

    Cloud communications platform providing voice, SMS, and messaging capabilities; integrates with customer service platforms.

  • Genesys Cloud CX

    AI-powered omnichannel contact center and customer experience platform with advanced analytics and automation.

  • Five9 Intelligent Cloud Contact Center

    Cloud-based contact center platform with AI capabilities for customer service and operations.

  • LivePerson

    Conversational AI platform for customer service and marketing with omnichannel messaging capabilities.

Sprinklr Investment FAQ

Sprinklr FAQ

Yes, Sprinklr is publicly traded under the ticker symbol CXM on the NYSE. The company went public in June 23, 2021.

Sprinklr trades under the ticker symbol CXM on the NYSE. It began trading in June 23, 2021.

Sprinklr (CXM on the NYSE) shares can be purchased through any standard brokerage account — including Fidelity, Charles Schwab, TD Ameritrade, and online platforms like Robinhood or E*TRADE. Search for the ticker CXM to place an order.

Sprinklr went public in June 23, 2021 via ipo, with an offering valuation of approximately $2.7B. Sprinklr went public on June 23, 2021, on the New York Stock Exchange under ticker CXM. The company priced 16.6 million shares at $16 each, raising $266 million and valuing the company at approximately $4 billion. As of May 2026, the stock trades around $5.40 with a market cap of approximately $1.34 billion.

Sprinklr raised $408.5M across 7 disclosed funding rounds prior to its public listing.

Sprinklr was founded by Ragy Thomas in 2009.

Sprinklr is headquartered in New York, US.

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