Forethought
Forethought is an AI-powered customer support automation platform providing a multi-agent system for omnichannel customer service. The platform includes Solve (automated resolution), Triage (intelligent routing), Assist (agent support), and Discover (workflow generation) capabilities, supporting 70+ integrations across helpdesks, CRMs, knowledge bases, and contact centers. The company serves enterprises in ecommerce, fintech, SaaS, healthcare, and education, meeting SOC 2 Type II, HIPAA, GDPR, CCPA, and NIST Cybersecurity Framework compliance standards.
Acquired
Forethought has been acquired
This company is no longer available on our private secondary market.
Overview
Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Founded
2017
Total Funding
$117.17M
5 rounds
Funding
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Total raised $117.17M across 5 rounds
Last updated 06-25-2026
| Date | Round | Amount Raised | Valuation | Lead Investors |
|---|---|---|---|---|
| May 13, 2025 | Series D | $25M | — | Blue Cloud Ventures |
| Dec 15, 2021 | Series C | $65M | — | STEADFAST Capital Ventures |
| Oct 28, 2020 | Series B | $17M | — | New Enterprise Associates |
Prominent Investors
Leadership
Sami Ghoche
Chief Executive Officer
Deon Nicholas
Co-Founder, President & Executive Chairman
Colm Doyle
Co-Founder & Chief Commercial Officer
Competitors
Competitor list is illustrative and may be incomplete, stale, or erroneous.
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