Forethought
Forethought is an AI-powered customer support automation platform providing a multi-agent system for omnichannel customer service. The platform includes Solve (automated resolution), Triage (intelligent routing), Assist (agent support), and Discover (workflow generation) capabilities, supporting 70+ integrations across helpdesks, CRMs, knowledge bases, and contact centers. The company serves enterprises in ecommerce, fintech, SaaS, healthcare, and education, meeting SOC 2 Type II, HIPAA, GDPR, CCPA, and NIST Cybersecurity Framework compliance standards.
Acquired
Forethought has been acquired
This company is no longer available on our private secondary market.
Overview
Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Founded
2017
Total Funding
$117.17M
5 rounds
Funding
Total raised $117.17M across 5 rounds
Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.
Last updated 06-25-2026
Latest Round
Type
Series D
Date
May 13, 2025
Amount
$25M
Valuation
—
Lead Investors
| Date | Round | Amount Raised | Valuation | Lead Investors |
|---|---|---|---|---|
| May 13, 2025 | Series D | $25M | — | Blue Cloud Ventures |
| December 15, 2021 | Series C | $65M | — | STEADFAST Capital Ventures |
| October 28, 2020 | Series B | $17M | — | New Enterprise Associates |
Prominent Investors
Leadership
Sami Ghoche
Chief Executive Officer
Deon Nicholas
Co-Founder, President & Executive Chairman
Colm Doyle
Co-Founder & Chief Commercial Officer
Competitors
Competitor list is illustrative and may be incomplete, stale, or erroneous.
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