Frame.ai

New York, NY, United States Artificial Intelligence Acquired

Frame.ai is an AI-powered conversation intelligence platform that transforms unstructured customer data, such as emails, calls, support tickets, meetings, and chat transcripts, into real-time insights and actionable recommendations. The company's technology helps enterprises anticipate customer needs, automate triage and routing, predict escalations, and surface trends across customer interactions. Frame.ai serves customer experience, support, and revenue teams at large enterprises and was acquired by HubSpot in January 2025 to power conversational intelligence within HubSpot's Breeze AI platform.

Acquired

Frame.ai has been acquired

Acquired by HubSpot January 6, 2025

This company is no longer available on our private secondary market.

Overview

Company data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Founded

2016

Employees

11–50

Total Funding

$13.9M

4 rounds

Funding

Total raised $13.9M across 4 rounds

Funding data and valuation marks are estimates and may be incomplete, stale, erroneous, or revised.

Last updated 06-25-2026

Latest Round

Type

Acquisition (exit)

Date

December 6, 2024

Amount

Not disclosed

Valuation

Lead Investors

HubSpot
DateRoundAmount RaisedValuationLead Investors
December 6, 2024 Acquisition (exit) Not disclosed HubSpot
November 30, 2022 Series A Extension (Growth) $7.6M G20 Ventures
April 15, 2020 Series A $6.3M G20 Ventures, Greycroft

Prominent Investors

G20 Ventures firstmarkservices.com Greycroft Velvet Sea Ventures Valuestream, LLC Twilio Ventures liveramp.com Greycroft Live Ramp Twilio Value Stream Ventures First Mark G20 Ventures Velvet Sea Ventures

Leadership

  • George Davis

    Co-Founder and CEO

    LinkedIn
  • Robbie Mitchell

    Co-Founder

  • Jesse St. Charles

    Co-Founder

  • Brandon Reiss

    Co-Founder

Competitors

Competitor list is illustrative and may be incomplete, stale, or erroneous.

  • Gong

    Revenue intelligence platform that captures and analyzes customer-facing conversations (calls, emails, meetings) to surface deal and pipeline insights for sales teams.

  • Chorus.ai (ZoomInfo)

    Conversation intelligence platform, owned by ZoomInfo, that records, transcribes and analyzes sales calls and meetings to drive rep coaching and deal insights.

  • Observe.AI

    Contact center conversation intelligence platform that analyzes voice and digital customer interactions to improve agent performance and customer experience.

  • Cresta

    AI platform for contact centers that provides real-time agent assistance, coaching and conversation analytics across voice and chat channels.

  • Medallia

    Enterprise customer experience management platform that captures and analyzes customer and employee feedback across channels using AI-driven text and speech analytics.

  • Qualtrics

    Experience management platform offering survey, customer experience, and AI-driven text analytics across customer, employee, and product feedback channels.

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